May 25, 2024

IBEDC cautions customers against increased electrical hazards during festive season

Kingsley Achife, the Managing Director and Chief Executive Officer of IBEDC

… advocates safety, respect at Christmas holiday period



Oredola Adeola

The Ibadan Electricity Distribution Company (IBEDC) Plc has cautioned customers against increased electrical hazards during festive seasons, urging them to avoid unsafe practices and refrain from assaulting IBEDC staff, emphasizing the need for safety and respect during the holiday period.



Engineer Kingsley Achife, Managing Director and Chief Executive Officer of IBEDC, made this known in his goodwill message to the DisCo’s customers during Christmas, and obtained it by EnergyDay on Friday.



The IBEDC MD in the statement called customers to join hands in fostering a secure and harmonious environment, appealing to them not to assault IBEDC staff.



Engr. Achife highlighted that the festive seasons often see an increase in electrical hazards, and as such, he advised IBEDC customers to exercise caution and avoid unsafe practices such as unauthorized tampering with meters or attempting to bypass the electrical system.



“IBEDC reiterates its commitment to providing seamless service during the holiday season. The technical team will be on standby to address any electrical faults promptly. The company’s customer care line (07001239999) will remain active for quick responses to complaints and reports.”



He further explained that the commitment and hard work of the staff are essential for delivering quality service, and any grievances should be communicated through appropriate channels rather than resorting to violence.



In light of the festive celebrations, Engineer Achife, in a statement felicitated with all Christian faithful on the commemoration of the birth of Jesus Christ and wished all Nigerians a happy Christmas and New Year holiday.



He emphasized the values of unity and goodwill during Christmas, calling on IBEDC customers to join hands in fostering a secure and harmonious environment.



The IBEDC MD said, “Christmas is a time for joy and reflection. Let us not compromise the safety of ourselves and others by engaging in activities that could lead to electrical hazards. I implore our esteemed customers to refrain from energy theft, as it not only endangers lives but also hampers our collective progress.”



Engr. Achife, therefore, encouraged customers to utilize IBEDC ‘s hassle-free payment channels, including iRecharge, Quickteller, Payarena, Jumia, Watu, Buypower, and ATMs, for convenient bill settlement and vending to enjoy uninterrupted supply during the holiday.



He noted that the IBEDC’s offices will also remain open during the holiday from 9 a.m. to 3 p.m. to serve customers efficiently.